- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
- Free shipping with orders of $300 or more. U.S. Only
Frequently Asked Questions
How do I care for my extensions
We recommend that you shampoo your hair extensions prior to installing. Detangle the hair, then shampoo and condition in a downward motion. Use sulfate-free shampoo, a hydrating conditioner, and then a leave-in conditioner. Use a heat protectant for styling with hot tools.
Can I straighten my Exotic Curl hair extensions?
Yes, our hair is very versatile and can be styled in countless ways; excessive manipulation or use of heat may loosen the curls or cause damage to the hair texture. We recommend low heat settings to retain maximum curl retention over time.
How long will Pure Portré's hair extensions last?
With the proper care, Pure Portré's hair will last up to two years. Our beautiful hair extensions should be treated like your real hair. It is real human hair, and if neglected, it will shorten the lifespan.
Can I color Pure Portré’s Extensions?
Our hair can be colored. We recommend you have a professional color it for you. Please note that coloring the hair extensions with permanent color or bleach will weaken the strands and weft. All hair that has been colored will need a little extra moisture and care to maintain it. While our hair can be colored, we cannot express any guarantees due to the variation of color techniques by each individual.
How do I install my clip-ins?
Clip-in hair extensions can be installed in many ways. If you’re leaving your natural hair out, part your hair in thin sections, snap the clips open, and click them closed onto the roots of your hair. If you’re braiding your hair down, follow the same steps but snap the clips onto the braid. Once installed, the clip-ins should feel comfortable, not tight. If you experience any pulling or tugging, adjust the clip by snapping it open and moving it to a more comfortable position before closing it.
What is Route?
Route Insurance is required on all orders. Route is our package insurance. It is available for purchase for a very small fee at checkout when selecting your shipping method. Both our international and domestic customers can opt-in for Route. Customers who are protected under Route can file claims to receive a replacement or a refund back for packages that are lost in transit, arrive damaged, or are stolen. The claim filing process includes three steps and is completely self-serve and easy to do.
How do I care for my extensions?
We recommend that you shampoo your hair extensions prior to installing. Detangle the hair then shampoo and condition in a downward motion. Use sulfate free shampoo, a hydrating conditioner followed by a leave-in conditioner. Use a heat protectant for styling with hot tools.
Can I straighten my Exotic Curl hair extensions?
Yes, Our hair is very versatile and can be styled in countless ways, excessive manipulation or use of heat may loosen the curls or cause damage to the hair texture. We recommend low heat settings to retain maximum curl retention over time.
How long will Pure Portre’s hair extensions last?
With the proper care Pure Portre’s hair will last up to two years. Our beautiful hair extensions should be treated like your real hair. It is real human hair and if neglected it will shorten the lifespan.
Can I color Pure Portre’s Extensions?
Our hair can be colored. We recommend you have a professional to color it for you. Please note that by coloring the hair extensions with permanent color or bleach will weaken the strands and weft. All hair that has been colored will need a little extra moisture and care to maintain it. While our hair can be colored, we cannot express any guarantees due to the variation of color techniques by each individual.
How do I install my clip-ins?
Clip-in hair extensions can be installed in many ways. If you’re leaving your natural hair out, part your hair in thin sections, snap the clips open and click them closed onto the roots of your hair. If you’re braiding your hair down, follow the same steps but snap the clips onto the braid. Once installed, the clip-ins should feel comfortable, not tight. If you experience any pulling or tugging, adjust the clip by snapping it open and moving it to a more comfortable position before closing it.
What is Route?
Route Insurance is required on all orders. Route is our package insurance. It is available for purchase for a very small fee at checkout when selecting your shipping method. Both our international and domestic customers can opt-in for Route. Customers who are protected under Route can file claims to receive a replacement or a refund back for packages that are lost in transit, arrive damaged, or are stolen. The claim filing process includes three steps and is completely self-serve and easy to do.